Accessibility Statement
This website is run by Bradford Council. We want as many people as possible to be able to use this website.
Using this website
For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- most older PDF documents aren’t fully accessible to screen reader software
- some of our online forms are difficult to navigate using just a keyboard
- you can’t skip to the main content when using a screen reader
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in five days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Bradford Council Complaints Unit
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint,contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
Issues
No ‘skip to main content’ option on any pages.
It’s not possible for users to modify text spacing or line height.
Issues with text
Some link text doesn’t make sense when read on its own (for example, ‘click here’).
We plan to fix the existing links by September 2020. When we publish new content we’ll make sure link text meets accessibility standards.
Issues with PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services..
Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested 13 December 2019. The test was carried out by Bradford Council
Key pages were selected for testing. We tested:
- the home page
- the Adults home page
- a resource page
What we’re doing to improve accessibility
We will carry out regular testing and make improvements as needed.
This statement was prepared on 13 December 2019 and was last updated on 24 September 2020.